Legal

Privacy Policy

How Complywise Africa Limited collects, uses and protects your personal data in compliance with the Kenya Data Protection Act, 2019.

Last updated · April 2026

1. Introduction

Complywise Africa Limited (“Complywise”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit complywiseafrica.comor engage our advisory services. We process personal data in accordance with the Kenya Data Protection Act, 2019, and applicable international standards including the EU General Data Protection Regulation (GDPR) where relevant.

2. Information We Collect

We may collect the following categories of personal data:

Identity & Contact Data
— name, email, phone number, organisation, job title.
Engagement Data
— details of services requested, correspondence and meeting notes.
Technical Data
— IP address, browser type, device information and pages visited.
Marketing Data
— your preferences for receiving updates and communications.

3. How We Use Your Information

To respond to enquiries and deliver requested advisory services.
To comply with our legal, regulatory and AML/CFT obligations.
To improve our website, services and client experience.
To send you relevant industry updates where you have consented.

4. Lawful Basis for Processing

We process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, or to comply with a legal obligation under Kenyan law.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with trusted service providers (e.g. hosting, email, analytics) under strict confidentiality, or with regulators and law enforcement where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Kenyan law and regulatory record-keeping requirements (typically up to seven years for engagement records).

7. Your Rights

Under the Data Protection Act, 2019, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal obligations.
Object to or restrict processing of your data.
Withdraw consent at any time.
Lodge a complaint with the Office of the Data Protection Commissioner.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

9. Contact Us

For any privacy-related queries or to exercise your rights, contact our Data Protection contact at:

Complywise Africa Limited
5th Avenue Office Suites, 4th Floor, Suite No. 6, Ngong Road, Nairobi, Kenya
Email: info@complywiseafrica.com
Phone: +254 731 701 153· +254 799 610 4222